When will my order be dispatched?
Our whole operation is designed to get your order out the door and on its way to you in the shortest possible time frame so you aren’t left waiting.
Delivery may take longer in the following instances:
- Bikes take a little bit longer as we want to ensure they arrive with you in perfect condition, and so will take the time to inspect them before delivery
- Custom wheel builds will be dispatched as soon as they are built and inspected
- The availability of one of your order items may have changed from when you purchased – if this is the case we’ll email you to help you find an alternative
- If it is a Malaysia Holiday period
- This doesn’t include weekends or holidays
What does local pickup only mean?
It means that the item is available to be picked up by the customer only. It is not going to be shipped. Local Pickup is only AVAILABLE in S2HCYCLE (M) SDN BHD (Click here for location).
You can contact us at firstname.lastname@example.org to get the latest status update of your parcel.