For your returns or exchanges to be valid, you must fulfill below returns policy:
- Merchandise must be returned within 7 days of receipt. For international orders, please email us at firstname.lastname@example.org within 7 days of receipt.
- Merchandise must not have sign of worn like scratches.
- Buyers are responsible for the return shipping cost. This does not apply to defective/incorrect item.
- Buyers hold full responsible until the parcel reach us.
- Please make sure that the package is packed up properly and can’t be damaged on the way.
- We recommend using courier services with tracking numbers so as to minimize the risk of loss parcel.
- Store credit will be issued into your account upon receiving your merchandise.
- Original shipping charges are non-refundable.
If you have received a defective/incorrect item, please send us an email at email@example.com and we will make necessary arrangements with you and send a replacement to you.